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Our helpdesk software helps you respond to incidents/request on time, manage assets, and improve employee satisfaction.
Helpdesk manager can view complete incident details along with employee and other information. Helpdesk managers can easily reassign incidents to other team members or groups to balance the workload and maximize overall team effectiveness.
Self Service Portal
Users have 24x7 access to the Help Desk
No Phone calls, No Email requests finally reduces all your staffs' workload in minutes.
You'll find it so simple:
Employee Helpdesk makes ticket creation an easy task through predefined methods. As result, one only require a minimum time for creating a ticket and IT administrators
can eliminate the need for manual classification of tickets, since Helpdesk takes care of the most. Service Requests clearly defines the due by time and sets expectation level for new requests, making tickets completely organized and collect the details based on categorization of trouble tickets.
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